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What should I do when my Bowling Green home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your loved ones – against the various risks you might encounter, like theft, flooding, and fire. Although your home may be ready, that doesn’t necessarily mean you are. Do you know what to do if your Bowling Green home alarm system goes off? The sound of an alarm can be startling, confusing, and could incite panic. Your best bet is to stay composed and adhere to these easy guidelines.

Actions to Take When Your Home Alarm System In Bowling Green Goes Off

It’s a circumstance no resident wants to face, but it’s also the reason why you installed a home alarm system in the first place. You’re roused in the wee hours of the morning with the telltale blaring of an alarm after a home security component has been tripped. Now what are you going to do?

  1. Try not to panic. This is easy to say but harder to do when your home security alarm is blasting, and your pulse is racing. But staying calm is the best way to appraise the situation. Avoid the urge of trying to handle the emergency yourself but instead let your monitoring experts and first responders carry out their job.
  2. Take care of your family. Your main focus should be your family members and moving them out of danger. If you are dealing with a intrusion, this might include proceeding to a designated safe room as far away from points of entry as possible. It’s likely that your alarm may have scared off the invader, but it’s always better to be safe than sorry. If there’s smoke or flames, you ought to vacate your house without delay.
  3. Grab your smartphone. These days, most homeowners take their cell phones at all times, but you could forget to take it during a crisis. Try to remember it. You’ll be able to keep in contact with your monitoring specialists and obtain updates through your home security app.

Connect With Your 24/7 Monitoring Specialists

Any time your home alarm system in Bowling Green goes off, your round-the-clock monitoring professionals will act immediately. Their first step is to validate your alarm, and that involves reaching out to you. The protocol they adhere to depends on the sort of emergency. To illustrate, if a medical emergency is initiated, one effort will be made to contact you before assistance is sent out. If you’re dealing with an intrusion - the most typical type of alarm - a monitoring agent will follow these guidelines to contact you:

  • An effort will be made to reach you through the command hub. You will typically be asked for a passcode.
  • If that attempt is not successful, a call is attempted to your primary contact number.
  • A second number or your primary contact person is tried next.
  • If there is still no answer, area police are dispatched.
  • Your monitoring agents will try to reach you again after the proper authorities are alerted.

If you're not in a situation where you can interact with monitoring staff, don’t fret. Help will still be sent even when you're not able to verify the emergency.

Get prepared for any crisis with a Vivint home alarm system in Bowling Green

Be prepared for any situation with a state-of-the-art home alarm system in Bowling Green from Vivint. Contact (270) 514-2292 to begin customizing your property’s defense today.